A: Yes, most of our bookings are done over the phone. Just call our office number (07) 4033 6666 and one of our operators will take your job and organise a collection/delivery time with you and then dispatch a truck as agreed.
A: Yes, as the vehicle is on a truck it may be moved without plates or registration.
A: Yes, we can if you can prove proof of ownership with a sale of the vehicle receipt showing the VIN number or a registration certificate.
A: No, unless you are an existing credit account holder payment must be made at time of booking or on pick up or delivery of your vehicle.
We will not drop off vehicles without payment but will bring them back to the holding yard and you will need to pay for a second tow.
A: We prefer credit cards which can be done over the phone. We can accept cash but do not accept cheques. Minimal use customers will not receive a credit account.
A: NQ Towing & Transport is fully insured for damages. For any claim to be recognised you must advise the office within 24 hours of the tow.
We will investigate immediately and if found that we are responsible in any way we will make good.
A: Yes, we do provide storage. Our Holding facility is secure and protected however we do not provide insurance against loss or damage while your vehicle is in our yard. All vehicles are stored at owner’s risk.
A: Yes, we have an extensive OHS policy manual and we can provide in upon request.
We specialise in towing and transporting cars, bikes, construction machinery, access equipment, generators, road barriers, site sheds, and containers and really anything our clients want transported.
E-mail: office@nqtowing.com.au
Address:1-3 Southgate Close, Woree, Cairns Qld 4868 Australia
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